Seems like there are some serious issues with exploding iPods and incendiary iPhones. It is hard to tell how isolated these incidents are and whether a product recall is on the cards, but when I read this article from The Times online about a father who was told he would only be refunded if he did not tell the press, that was too much. I remember similar stories of people having trouble with Apple when it came to broken Macbooks, so this isn´t something new from Apple. Although their software may be well designed, their customer service needs a serious brush up.
Saturday, August 8, 2009
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